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Privacy Policy

At AINTI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or place an order through our online store.

1. Who We Are

The data controller responsible for processing your personal data is:

Trading name: AINTI
Legal business name: [Insert legal business name]
Registered address: [Insert business address]
Email: info@ainti.gr
Telephone: 2310 518 434

For any questions concerning this Privacy Policy or the use of your personal data, you may contact us using the details above.

2. Personal Data We Collect

Depending on how you interact with our website, we may collect the following information:

  • Your full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and purchase information
  • Account login details, when you create an account
  • Communication and customer-support messages
  • Payment-related information
  • Newsletter subscription preferences
  • Technical information, such as your IP address, browser, device type and website activity
  • Information collected through cookies and similar technologies

We do not directly store complete payment card details. Payments are processed securely by the payment providers available on our website.

3. How We Collect Your Data

We collect personal data when you:

  • Browse or use our website
  • Create a customer account
  • Place or complete an order
  • Contact us through a form, email or telephone
  • Subscribe to our newsletter
  • Leave a product review or other content
  • Accept optional cookies or analytics technologies

Certain technical information may be collected automatically when you access the website.

4. How We Use Your Personal Data

We may process your personal data to:

  • Process, confirm and deliver your orders
  • Manage payments, refunds, returns and cancellations
  • Create and manage your customer account
  • Communicate with you regarding an order or enquiry
  • Provide customer support
  • Issue invoices and maintain accounting records
  • Prevent fraud and protect the security of our website
  • Improve the functionality and performance of our website
  • Analyse how visitors use the website
  • Send newsletters and promotional communications, where you have provided consent
  • Comply with legal, tax and regulatory obligations

5. Legal Bases for Processing

Performance of a Contract

We process your personal data when this is necessary to accept, prepare, deliver or otherwise manage your order.

Legal Obligation

We process and retain certain information when required by tax, accounting or other applicable legal obligations.

Legitimate Interests

We may process information where this is necessary for the security, administration and improvement of our website and business, provided that your rights and interests do not override those interests.

Consent

We process your information based on your consent when you subscribe to marketing communications or accept optional cookies and tracking technologies.

You may withdraw your consent at any time. Withdrawal does not affect processing that took place before your consent was withdrawn.

6. Payments

Payments are processed through the payment methods and third-party payment providers displayed during checkout.

These providers may process information required to complete the transaction, prevent fraud and comply with financial regulations. Their processing of personal data is governed by their own privacy policies.

AINTI does not receive or store your complete card number or card security code.

7. Delivery and Order Fulfilment

To prepare and deliver your order, we may share the necessary information with:

  • Courier and postal service providers
  • Fulfilment or logistics partners
  • Payment service providers
  • Accounting and invoicing providers
  • Website hosting and technical-support providers

Only the information necessary for the relevant service is shared.

8. Marketing Communications

When you subscribe to our newsletter, we may use your name and email address to send you information about:

  • New products and collections
  • Product launches
  • Offers and promotions
  • Brand news and blog content

Marketing messages are sent only where we have an appropriate legal basis, such as your consent.

You can unsubscribe at any time by selecting the unsubscribe link included in our emails or by contacting us at info@ainti.gr.

9. Cookies

Our website may use cookies and similar technologies to:

  • Enable essential website and checkout functions
  • Remember your preferences
  • Maintain your shopping cart and customer session
  • Measure website traffic and performance
  • Understand how visitors interact with the website
  • Support advertising and marketing activities, where applicable

Strictly necessary cookies may operate without consent because they are required for the website to function. Optional analytics, advertising or profiling cookies are activated only after you have provided the relevant consent.

You can manage your preferences through the cookie settings displayed on our website. Additional information may be available in our separate Cookie Policy.

10. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose for which it was collected.

  • Order, invoice and transaction records are retained for the period required by applicable tax and accounting laws.
  • Customer account information is retained while the account remains active or until deletion is requested, unless continued retention is legally required.
  • Customer-support communications are retained for as long as reasonably necessary to address the enquiry or protect legal rights.
  • Newsletter subscription data is retained until you unsubscribe or withdraw your consent.
  • Cookie data is retained according to the duration stated in our cookie settings or Cookie Policy.

Once information is no longer required, it is securely deleted or anonymised.

11. International Data Transfers

Some service providers may store or process personal data outside Greece or the European Economic Area.

Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place, such as an adequacy decision, approved contractual clauses or another lawful transfer mechanism under applicable data-protection legislation.

12. Data Security

We use appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

13. Your Rights

Under applicable data-protection legislation, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to certain processing activities
  • Receive your data in a structured, commonly used and machine-readable format
  • Withdraw your consent at any time
  • Object to direct marketing
  • Submit a complaint to the relevant supervisory authority

These rights may be subject to legal restrictions, particularly where information must be retained for tax, accounting, fraud-prevention or legal claim purposes.

To exercise your rights, contact us at info@ainti.gr. We may need to verify your identity before completing your request.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority.

Hellenic Data Protection Authority
Website: www.dpa.gr

14. Third-Party Links

Our website may contain links to external websites or social-media platforms.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before submitting personal data.

15. Children’s Privacy

Our website and products are not specifically directed at children, and we do not knowingly collect personal data directly from children without the appropriate consent of a parent or legal guardian.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website functionality or legal obligations change.

The latest version will always be published on this page, together with the date of the most recent update.

17. Contact Us

For questions, requests or concerns regarding this Privacy Policy or your personal data, please contact:

AINTI
Email: info@ainti.gr
Telephone: 2310 518 434
Address: [Insert business address]

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